wg8 Privacy Policy

Introduction

wg8 operates the online gaming platform at wg8.fun and is committed to protecting the personal information of every player who registers or visits our site. This Privacy Policy explains what data we collect, why we collect it, how we store it, and what choices you have. Reading this document in full will help you understand your rights before you create a wg8 account.

By registering at wg8.fun or using any of our services — including deposits via bKash, Nagad, Rocket, or Upay, placing bets, or contacting our support team — you agree to the practices described here.

Data We Collect

wg8 collects only the information we genuinely need to run a safe, fair platform. That includes:

Registration data

• Full name, date of birth, email address, and phone number.
• Username and password (stored in hashed form; we never see your plain-text password).
• Country of residence and preferred currency (BDT).

Identity verification (KYC) data

• A copy of your National ID Card (NID), Passport, or Driving Licence.
• A selfie or liveness check when required to confirm the document belongs to you.
• KYC documents are reviewed within 24 hours and must be submitted before your first withdrawal.

Financial data

• Transaction records: deposit amounts, withdrawal amounts, timestamps, and payment method used.
• Mobile wallet reference numbers (bKash, Nagad, Rocket, Upay) needed to match payments.
• We do not store full wallet PINs or one-time passwords (OTPs).

Device and usage data

• IP address, browser type, operating system, and device identifiers.
• Pages visited on wg8.fun, session duration, and click paths.
• Geolocation data at login, used for fraud detection only.

How We Use Your Data

wg8 uses your personal data for these specific purposes:

• Account management — creating and maintaining your player account, processing deposits and withdrawals.
• Identity verification — confirming you meet the minimum age of 18 and that your account details are accurate.
• Fraud prevention and security — detecting unusual login patterns, duplicate accounts, or suspicious transaction activity.
• Responsible gaming — monitoring play patterns that may indicate problem gambling and enforcing self-exclusion or deposit limits you set.
• Customer support — responding to messages sent to [email protected] or our 24/7 live chat.
• Service improvements — analysing aggregated, anonymised usage data to improve game load times, navigation, and payment flows.
• Marketing communications — sending bonus and promotion updates only if you have opted in. You can unsubscribe at any time.

Legal Basis for Processing

wg8 processes your personal data under the following legal grounds:

• Contract performance — processing is necessary to provide the services you requested when you created a wg8 account.
• Legal obligation — KYC verification and transaction records are required to comply with anti-money-laundering obligations.
• Legitimate interests — fraud detection, security monitoring, and platform analytics.
• Consent — direct marketing emails and push notifications, which you can withdraw at any time.

Sharing Your Information

wg8 does not sell your personal data to third parties. We share data only in the following circumstances:

• Game providers — Evolution, FA Chai, Sexy Gaming, Habanero, Spribe, Ezugi, and KA Gaming receive session tokens to load games. They do not receive your full profile.
• Payment processors — when you initiate a bKash or Nagad transaction, the relevant operator receives only the information needed to complete the transfer.
• KYC service providers — identity document review may be handled by a third-party verification partner under a data-processing agreement that binds them to confidentiality.
• Regulatory or law enforcement authorities — if required by a valid legal request, court order, or applicable law.

Any third party that receives personal data on behalf of wg8 is contractually required to protect it and use it only for the stated purpose.

Payment Data and bKash / Nagad

Deposits at wg8 are processed through bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳300 and funds typically arrive within 1 minute. Withdrawals have a minimum of ৳1,000 and are processed within 10 minutes after identity verification is complete.

We retain transaction logs for a minimum of five years to comply with financial record-keeping requirements. Wallet numbers used for deposits and withdrawals are masked in our internal dashboards after 90 days — only the last four digits remain visible to staff.

Cookies and Tracking

wg8.fun uses cookies and similar technologies to keep you logged in, remember your language preferences, and measure site performance. Cookies we use fall into three categories:

• Essential cookies — required for the site to function (session token, CSRF protection). Cannot be disabled.
• Analytics cookies — anonymised traffic data to understand which pages perform well. You can opt out via your browser settings.
• Marketing cookies — used only if you have opted in to receive personalised offers. You can withdraw consent at any time through your account settings.

You can clear or block cookies in your browser at any time. Blocking essential cookies will prevent you from logging in to your wg8 account.

Data Retention

wg8 keeps your account data for as long as your account is active. If you close your account, we retain the minimum data required by law — typically five years for financial records and KYC documents. After that period, your personal data is securely deleted or anonymised.

Marketing preferences and communications history are deleted within 30 days of an unsubscribe request.

Your Rights

You have the following rights regarding your personal data held by wg8:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete information.
• Deletion — request erasure of your data, subject to legal retention requirements.
• Restriction — ask us to stop processing your data in specific ways while a dispute is resolved.
• Portability — receive your account data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests, including direct marketing.
• Withdraw consent — pull back any consent you have given (e.g., marketing emails) at any time without affecting processing already done.

To exercise any of these rights, email us at [email protected] with "Data Rights Request" in the subject line. We will respond within 30 days.

Security Measures

wg8 applies technical and organisational measures to protect your data:

• All data in transit is encrypted using TLS 1.2 or higher (HTTPS throughout wg8.fun).
• Passwords are hashed using a modern one-way algorithm; plain-text passwords are never stored.
• Database access is restricted to authorised staff on a need-to-know basis.
• Automated monitoring flags unusual login attempts, and our security team reviews alerts around the clock.
• KYC documents are stored in an isolated environment separate from the main application database.

Despite these measures, no system is perfectly immune. If you suspect your wg8 account has been compromised, change your password immediately and contact [email protected].

Minors and Age Verification

wg8 is strictly for adults aged 18 and over. We verify age during the KYC process before approving the first withdrawal. If we discover that a player has registered while under 18, we will close the account, freeze all funds pending investigation, and report the incident as required by applicable regulations. Parents and guardians should use parental controls to prevent minors from accessing gambling websites.

Changes to This Policy

wg8 may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make material changes, we will notify registered players by email or an in-platform message at least 14 days before the changes take effect. The "Last updated" date at the top of this page always shows when the current version was published. Continued use of wg8.fun after the effective date constitutes acceptance of the revised policy.

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