Frequently Asked Questions

Go to the wg8 Register page, enter your mobile number, choose a password, and tap Create Account. You will receive an OTP to verify your number. The whole process takes under two minutes. You must be 18 or older to register.

No. wg8 allows one account per person, per household, and per device. If we detect duplicate accounts, both will be suspended. Any pending bonuses and withdrawals tied to duplicate accounts will be cancelled. If you think your account was closed by mistake, email [email protected].

On the Login page, tap Forgot Password. Enter the mobile number linked to your account and you will receive an OTP. Follow the on-screen steps to set a new password. If your number has changed, contact live chat with a photo of your National ID Card (NID) to verify your identity.

The minimum deposit at wg8 is ৳300. There is no maximum deposit cap, but your payment method's daily transfer limit may apply (for example, bKash personal account limits). If you need to deposit a large amount, contact live chat before sending to confirm the best method.

Deposits via bKash, Nagad, Rocket, and Upay are credited to your wg8 balance within 1 minute. If your funds have not arrived after 5 minutes, do not send again. Instead, take a screenshot of your mobile payment receipt and share it with our live chat team — they will trace the transaction for you.

wg8 currently accepts four mobile banking methods popular in Bangladesh: bKash, Nagad, Rocket, and Upay. We do not accept bank wire transfers, credit cards, or cryptocurrency at this time. Withdrawals must use the same method you deposited with.

The wagering requirement is 20 times the bonus amount. If you receive a ৳1,000 bonus, you need to place bets totalling ৳20,000 before you can withdraw that bonus as real money. Your own deposited funds are always withdrawable — the wagering requirement applies only to the bonus portion. Slots count 100% towards wagering; live casino games count 10%.

Yes. wg8 offers a 25% reload bonus on qualifying deposits for existing members. The same 20× wagering rule applies. Check the Promotions section in your account dashboard to see which deposits qualify — not every deposit automatically triggers the reload offer.

All members receive a 0.8% daily cashback on their net losses from the previous day. Cashback is calculated at midnight (UTC+06) and credited automatically. Higher VIP tiers receive increased cashback rates — up to 1.6% at Diamond level. Cashback has no wagering requirement and can be withdrawn immediately.

wg8 requires identity verification before your first withdrawal. Accepted documents are: National ID Card (NID), Passport, or Driving Licence. Upload clear photos of the front and back of your document inside your account settings. Verification is usually reviewed within 24 hours. Completing KYC early avoids delays when you are ready to withdraw.

Common reasons include: the wagering requirement on an active bonus has not been met; the withdrawal amount is below ৳1,000; your KYC documents are not yet approved; or the payment number does not match the one used for your deposit. Check the notification in your account for the specific reason, or contact live chat for help.

Yes. All games at wg8 are supplied by licensed providers and use certified random number generators (RNGs). RTP — Return to Player — is the theoretical percentage of all wagered money that a game pays back over time. For example, a slot with 96.9% RTP returns ৳96.90 per ৳100 wagered on average across millions of rounds. Individual sessions will vary. You can see each game's RTP on its information page.

Yes. wg8 covers major cricket tournaments including BPL, IPL, T20 World Cup, and ODI series. Markets include match winner, top batsman, total runs, and live in-play betting. Minimum bet for sports markets is ৳10. Odds update in real time during live matches.

The wg8 APK is available directly from our site — it is not on the Google Play Store. Visit the wg8 App page, tap Download APK, and open the file on your phone. You may need to allow installs from unknown sources in your Android settings (Settings → Security → Unknown Sources). The app is version 2.7.18, weighs 52 MB, and requires Android 6.0 or newer. It is free to download.

Currently, the wg8 app is available for Android only. iPhone users can access all features through the mobile browser at wg8.fun — the site is fully responsive and works well on Safari. We are working on an iOS version; follow our Telegram channel for updates.

wg8 support is available 24/7. You can reach us via live chat inside your account dashboard (fastest option, typically under 2 minutes for a response) or by email at [email protected]. For payment issues, always include a screenshot of your transaction receipt so the team can trace it quickly.

All data submitted to wg8 is protected by SSL encryption in transit. Account passwords are stored as hashed values — not plain text. wg8 does not sell or share your personal information with third parties except as required for payment processing and identity verification. For full details, read our Privacy Policy.